0861 659 659 (South Africa)   +27 82 900 5385 (International)   info@thevaluator.co.za   www.thevaluator.co.za

Request a Quote

Business Information
Private Information
Services
Information
Information
Please wait...

Mission Statement

You are here: Home / Mission Statement
Cape Town - V&A Waterfront

“Our clients always come first in line with our ongoing SERVICE EXCELLENCE CAMPAIGN. We take into consideration each client’s specific instructions, requirements and unique needs, whilst maintaining confidentiality at all times.”

PUTTING OUR CLIENT FIRST MEANS:

  1. Sensitivity to clients needs
  2. Efficiency and timeous response to special requests and circumstances
  3. Professionalism
  4. Cost effective fees – linked to 5 year LONG TERM ASSISTANCE PLAN (LTAP)
  5. Integrity and business ethics – respecting confidentiality

Our aim of providing service excellence is backed by our professional management and staff including the important on-site valuers with their unique personal expertise.

THE QUALITY OF OUR PEOPLE COMES FROM:

  • Three generations of service
  • Well qualified consultants, sensitive to the nature of the work
  • Constant monitoring of performance, training and client feedback
  • Associated with accredited Valuation Institutions both in South Africa and the UK

We also believe that an ongoing relationship with our clients is beneficial to both our business and that of our clients. We do this as we are then better able to service longer term requirements that our clients may have, such as ongoing valuations at reduced rates. Our clients are also encouraged by our level of service and will often turn to us for further services like financial and asset management advice. We believe that in providing these extra services we are set apart from other valuation companies.

WE BELIEVE OUR ONGOING BUSINESS RELATIONSHIPS ARE BUILT ON:

  1. Best business practices and methodologies which bring peace of mind
  2. Continuing evaluations of all our services
  3. Good Corporate Governance
  4. BEE (SANAS)

We have an established service reputation for appraisal and advice with professionals such as Solicitors, Accountants, Insurance Brokers, Estate Agents, captains of industry, farmers, private individuals and collectors. While business is important to The Valuator Group, we also believe that social responsibility is vitally important for sustainable business both now, and in the future. We are involved in projects, like the recycling of plastic waste in Africa and the Indian Ocean Islands, which addresses environmental issues. We are also committed to community services and assisting those requiring support. We also support numerous charities and support groups like The Property Foundation which does wonderful work in the disadvantage communities.

THE VALUATOR GROUP BELIEVES IN SOCIAL RESPONSIBILITY EXPRESSED AS:

  1. Responsibility to the environment
  2. Commitment to the community
  3. The Valuator Group is BEE accredited

Thank you for taking the time to read through this mission statement and we look forward to being of service to you and your company. Gavin Commins Group CEO of The Valuator Group